Privacy Policy
Last updated September 28, 2026
Information we collect
Depending on how you use the site, we may receive your name, email, phone number, address, product selections, messages, referral source and order/support information.
How we use it
We use this information to respond to inquiries, prepare quotes, provide customer service, process or fulfill orders, prevent abuse, maintain business records and comply with applicable law.
Service providers
We may provide necessary information to service providers that help operate the website, forms, communications, payment processing, shipping, fulfillment or customer support. When online payments are enabled, payment-card information should be entered through the payment provider's secure checkout rather than sent through our inquiry form.
Selling personal information
Rooted Oax does not use the inquiry form to sell a customer's personal information to unrelated third parties. We do not ask customers to submit sensitive medical information through this website.
Your choices
You may contact Support@rootedoax.com to ask about personal information associated with your request or to request a correction or deletion where applicable. Legal and record-retention obligations can require us to keep some information. Privacy rights vary by jurisdiction.
Questions about this policy? Email Support@rootedoax.com.
Other policies: Terms of Sale · Shipping & Delivery · Returns & Cancellations · Warranty & Service · Safety & Installation